A brushed-nickel wall-mounted faucet pours steaming hot water into a round stone bathtub.

Water Heater Repair in Casper, WY

Tell us what your water heater is doing, and a licensed contractor who covers Natrona County will get in touch.

Tell us about the job

It takes about a minute.

Step 1 of 3: Equipment
Steam rises around a stream of hot water flowing from a brushed-nickel faucet into a stainless steel sink.

Casper asks a lot of a water heater

Nights here average 14°F from December through February, and homes need heat from September through June, ten months a year. Your water heater runs longer to keep up during that stretch. That extra run time wears on the heating element, the thermocouple, the gas valve, the parts that do the work every time the tank calls for heat.

Wyoming also loses power in storms. About 8% of households here went at least 24 hours without it in 2024, and Natrona County has logged 144 winter storms and 269 damaging wind events over the past ten years. A tank with a standing pilot will keep making hot water through an outage. An electric unit or a gas unit with electronic ignition will not, and it needs power back before it starts again.

14°F
the average winter night, and colder incoming water means longer heating
10 months
September through June, the months homes here need heat
8%
of Wyoming households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
Isometric cutaway illustration of a small single-story house with a dark shingled roof, showing an interior with a tall cylindrical water heater and flue pipe, sink cabinets, a bathroom vanity, and simple furniture.
Your water heater works hardest from October through April.

NOAA nClimDiv, 1991–2020 normals

A chrome bath faucet running hot water into a white bathtub, surrounded by rising steam.

A new water heater would cut about $70 a year off hot water for a typical Wyoming home.

  • A heat pump water heater$120 a year
  • A new high-efficiency gas water heater$150 a year
  • An older gas water heater$220 a year

Estimates for a typical Wyoming home, compared with an older unit built to the federal minimum, from EIA household energy data and Wyoming fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
The most common cause is the tank itself has corroded through and is failing from the inside. Sediment builds up on the bottom of the tank over years, and it wears through the lining until the steel underneath starts to rust and leak. It can also be the drain valve or a fitting that has loosened, which is a simple fix, so check there first before assuming the worst. Once the tank itself is leaking, it needs to be replaced. It won't seal back up.
Why won't the pilot light on my water heater stay lit?
Usually the thermocouple has worn out and can no longer sense the flame, so the gas valve shuts off as a safety measure. It can also mean the pilot orifice is clogged or there is a draft blowing the flame out. A thermocouple is a cheap, quick part to replace, and a contractor can test it in a few minutes to confirm that's the problem. If the valve itself is failing, that's a bigger repair.
Can a tankless water heater be repaired?
Yes, most problems in a tankless unit are repairable. Mineral buildup on the heat exchanger is common and is cleared with a descaling flush. Igniters, flow sensors, and fan motors can all be replaced individually without swapping out the whole unit. A contractor can run the error code the unit is showing to find out exactly which part has failed.